FAQs
Aircon servicing answers before you book.
Servicing, repairs, payment and warranty — answered the way we would explain them on the phone.
How often should I service my aircon?
For most homes, every 3 to 4 months for a basic clean, and once a year for a chemical wash. Units that run heavily, like in offices or shops, may need more frequent servicing.
What's the difference between basic cleaning and chemical wash?
Basic cleaning covers filters, the indoor unit and drainage. A chemical wash is a deeper clean of the evaporator coil and internal components, recommended when cooling performance has dropped or it's been a while since the last deep clean.
My aircon isn't cold — what could be wrong?
It's usually one of: a dirty filter or coil, low refrigerant, a fan or airflow issue, or a faulty thermostat/sensor. Book our "Aircon Not Cold" service and we'll diagnose it on site.
Do you provide same-week appointments?
Yes, same-week slots are usually available.
Do you charge for inspection or diagnosis?
Yes, there's a RM75 visit charge for troubleshooting and diagnosis.
What areas do you service?
Kuala Lumpur, Selangor and the Klang Valley, including Petaling Jaya, Shah Alam, Subang Jaya, Puchong, Cheras, Ampang, Klang, Mont Kiara, Bangsar, Kepong, Setapak, Cyberjaya, Putrajaya, Kajang, Bangi, and surrounding towns. Message us if your area isn't listed.
How do I pay?
We accept cash, QR payment, online payment and bank transfer.
Do you offer any warranty after service?
Yes, leakage issues are covered by a 3-month warranty. If a leak returns within that period, we come back and fix it at no extra charge.
Can I book outside your normal hours?
Yes, special appointments outside 9am–6pm are accepted, subject to an extra charge.
Still unsure?
Send the model label or a photo of the leak. We will tell you what it likely is.